Grande Prairie & Alberta · Trades & service businesses
Never lose another job because you couldn't answer the phone.
Pinnacle Business Systems installs the systems that text back missed callers, follow up on every lead and quote, and help you book more jobs. No new staff. Keep your existing number.
Built for trades and service businesses in Grande Prairie and across Alberta.
Live demo
Meet HeyPatty, your 24/7 call assistant.
The problem
Most jobs aren't lost in one big way. They slip away a little at a time.
Missed calls
Callers rarely leave a voicemail — they call the next business.
Slow replies
The first business to respond usually gets the job.
Forgotten quotes
Estimates go out, then nobody follows up.
Past customers
People who already trust you never hear from you again.
How it works
Here's what happens when you miss a call.


A customer calls and you can't answer.
You're on a job, on the road, or off the clock.

They get a text within seconds.
“Sorry we missed you, how can we help?”

The system captures their details and what they need.
Their name, callback number, and what they need done are all recorded.

You get notified and the lead is followed up until it’s booked.
Nothing slips through while you’re working.
Everything is tracked, so you can see which calls became paying jobs.
Services
The PBS Revenue Recovery System.
PBS installs systems that answer calls, capture enquiries, follow up on every lead and quote, and turn more existing demand into booked jobs.
Start with one leak. Add more when it's working.
Missed-Call Text-Back
Missed callers get an instant text so they don't call the next business.
New Enquiry Follow-Up
Every new enquiry is followed up until it's answered.
Quote Follow-Up
Quotes are followed up until the customer decides.
Past-Customer Reactivation
Customers who already trust you hear from you again at the right time.
Revenue Reporting
See what's been recovered and what's still slipping.
Website Lead Capture
Chat, forms and booking turn website visitors into real conversations and jobs.
HeyPatty, your 24/7 call assistant
PremiumAnswers calls live, qualifies the job and books it before they hang up.
Supporting services
Calculator
How much are missed calls costing you?
Drag the sliders to see the revenue slipping away every month.
Estimates are illustrative only and not a guarantee of results.
Revenue at risk
Per month
$10,000
Per year
$120,000
Missed calls × average job value, and ×12 for the year.
Pricing
Start small. Scale when it's working.
Month-to-month. No long-term contract. Prices in CAD plus tax.

Basecamp
Stop the missed-call leak.
- Missed-call text-back
- Website lead capture: chat, forms and booking
- One inbox on your phone
- Monthly revenue report

Summit
Recover more of every lead.
- Missed-call text-back
- Website lead capture: chat, forms and booking
- One inbox on your phone
- Monthly revenue report
- HeyPatty 24/7 call assistant
- Lead and quote follow-up
- Online booking and reminders

Pinnacle
The full revenue recovery system.
- Missed-call text-back
- Website lead capture: chat, forms and booking
- One inbox on your phone
- Monthly revenue report
- HeyPatty 24/7 call assistant
- Lead and quote follow-up
- Online booking and reminders
- Past-customer reactivation
- Review requests
- Payment follow-up
- Monthly strategy call
Month-to-month. No long-term contract. Prices in CAD plus tax.
FAQ
Questions, answered.
Free call · No obligation
Find out how many jobs you're missing.
Book a free call and we'll show you exactly where the leaks are — and how to close them.
Or call and test HeyPatty now: (587) 854-5852
